Software for Welsh funeral directors, from the medical examiner to the graveside
Wales follows the same death certification reforms and cremation regulations as England, yet a death here can be registered in Welsh as well as English. Kindred holds every step of a funeral on one case your firm works from together.
Now welcoming funeral directors in Wales
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When the family ringsFrom a hospital or care home, or from home, at any hour
Where it lives in Kindred: First callBegin the case during that first conversation, and the family's details go in only once. -
The Medical Examiner ServiceNHS Wales scrutinises each death not referred to the coroner, then sends the certificate to the registrar
Where it lives in Kindred: Checklist stepCases still with the medical examiner have an open checklist step, so the team can see what is holding a date back. -
Registering, bilingually if wishedWithin five days of the register office receiving authority, in Welsh, English or both
Where it lives in Kindred: Particulars on the casePersonal details are recorded once, stored encrypted and carried onto your own forms. -
The green formThe certificate the registrar issues so the funeral director can proceed
Where it lives in Kindred: Documents held on the caseOnce it reaches you, the green form is saved to the case and its checklist item closed.
Kindred's screens keep their own names. These are your steps, matched to where they're handled.
The rest of the work, matched the same way
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Angladd heb ei fynychuAn unattended funeral, as named on the CMA's Welsh price list
Where it lives in Kindred: Your packagesAn unattended funeral and an attended one each start from your own packages, with the services that belong to them. -
AmlosgiadCremation, applied for on Cremation 1 and authorised by the medical referee on Cremation 10
Where it lives in Kindred: Paperwork from the caseNames, dates and the applicant's details flow from the case into your cremation paperwork, ready to be checked. -
CladdiadThe Welsh word for burial, as used on the CMA's Welsh price list
Where it lives in Kindred: Events in orderThe service, the committal and any gathering afterwards sit on one case as events, with a time, a place, the minister and the staff on duty for each. -
Rhestr Brisiau SafonolThe Standardised Price List, which the CMA also publishes in Welsh
Where it lives in Kindred: Services and pricesYour services, packages and prices are kept in Kindred, under the names you use with families.
How funeral directors work in Wales
A medical examiner service that began early
Wales ran a non-statutory medical examiner service from 2019, and the statutory role came into force across England and Wales on 9 September 2024, under the Medical Examiners (Wales) Regulations 2024 here. The NHS Wales medical examiner countersigns the Medical Certificate of Cause of Death and sends it electronically to the registrar for the area where the death occurred.
Registration follows within five days of the register office receiving authority from the medical examiner or the coroner, counting weekends and bank holidays. The registrar then issues the green form, and the funeral director can proceed.
Two languages at the register office
A death in Wales can be registered bilingually, in Welsh and English, and bilingual certificates are available where it was. The CMA publishes its Standardised Price List template in Welsh as well as English, and the UK Government's guide to arranging a funeral can be read in Welsh.
Shared rules, devolved powers
Cremation in Wales follows the England and Wales regulations, with Cremation 1, Cremation 6 and Cremation 10. Burial and cremation are matters the Senedd can legislate on, and alongside its June 2026 report on new funerary methods the Law Commission published a separate draft Bill for Wales.
There is no statutory inspection of funeral directors in Wales; the Welsh Government said in 2025 that its policy does not diverge from the UK Government's, and a CMA recommendation for an inspection and registration regime is still outstanding. The CMA Order's price-list duties apply, and funeral plans are regulated by the FCA as elsewhere in the UK.
Shaped around your firm
No two funeral directors run their firm the same way, and Kindred isn't asking you to change yours. It is configured around how you already work.
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Your workflow and checklists
Case steps and checklists are set up to match your process, not a one-size template.
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Your forms and documents
The paperwork you use is built as forms and document templates that fill from the case, so details are entered once.
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Your services and prices
Your own services, packages and price list, the way you present them to families.
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Each branch, its own way
One branch or several: tailor each branch while keeping the whole firm consistent.
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Your name on everything families see
The family portal and your website carry your firm's name, not ours.
Ready today, wherever you are
- Unlimited users and locationsYour whole team signs in. Pricing follows your case volume, not your headcount.
- English or Spanish, per personEach staff member chooses the language of Kindred, and each family can receive the portal in English or Spanish.
- In the cloud, backed upUse it from any device with encrypted data and automated backups. No servers on the premises.
- Families sign from homeSend contracts and authorisations for electronic signature.
- Your website and noticesKindred can design and host your website, or publish notices to the one you already have.
What we'll work out together
Kindred accounts run in the United States, Canada and the United Kingdom today, and the UK service is hosted in London at uk.kindredfuneral.io. Your paperwork, your prices in pounds sterling and the way you work in Wales are part of the setup conversation, and we'll tell you plainly what's ready and what isn't.
Questions from funeral directors in Wales
Is Kindred available for funeral directors in Wales?
Yes. Firms in Wales are welcome, from a single branch to several towns. Kindred runs in the cloud, so staff can work from any device, and we start with how your firm already handles a funeral.
How would our paperwork, pricing and way of working be configured?
Kindred accounts run in the United States, Canada and the United Kingdom today. Your own forms, your prices in pounds sterling and your processes are something we configure with you at setup, with a plain answer about what is ready and what isn't.
Is Kindred available in Welsh?
No. Kindred's screens are in English or Spanish, chosen by each member of staff, and the family portal is in English or Spanish for each family. Your own forms and document templates carry the wording you give them, so Welsh or bilingual paperwork is something we can talk through when we set up.
Does Kindred link to the Medical Examiner Service or the register office?
No. Kindred doesn't exchange anything with NHS Wales, the registrar or the coroner. It shows your team, case by case, what has arrived and what is still awaited.
How are our records protected?
Every record is encrypted, each role decides who can see and change what, and backups happen automatically, with no server to keep on your premises.
Who builds Kindred?
Kindred is made and owned by the Larkin family, funeral directors in the United States for more than 140 years, with no outside investors. Support comes from people who know funeral service.
Tell us how your firm works
A person from the Kindred team will reply, usually within one working day, with no obligation.
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